2022-10-072020-06-012022-10-072022-10-07http://localhost:8080/handle/prefix/4011This project aims to present a proposal to improve processes having as object of study the company ZZAB COMÉRCIO DE CALÇADOS LTD in order to understand the structure of the processes that take place in it. It will be presented in this project syntheses and concepts presented and discussed in the theoretical and practical classes that make up the 7th module of the Administration course composed by the 5 disciplines:Acesso AbertoSinchi, Levi et al.,( 2003)CACTICNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAORelatório de Pesquisa