Projeto de Extensão: Administração de Produção Canal Business Way

Abstract

The purpose of the work is to build a process improvement project from the company. Process Management enables the company Canal Business Way to respond diverse changes driven by globalization by directing and integrating the processes critical success in itself, the organizational structure of the company, the organization of work, the management of people, culture and values, among other dimensions, for the satisfaction of the final customer. Analyzing the data, information that the entrepreneurs passed on to us, we used all the learning content in the classes, and we put it into practice, developing techniques where the that was seen in the classroom, could be applied in a practical way in the company, consequently bringing new ideas, improvements, adjustments where those inside the organization could not to see.