Projeto de Extensão: Administração de Produção Canal BWOFC
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Date
2022-10-03
Journal Title
Journal ISSN
Volume Title
Publisher
Centro Universitário da Fundação de Ensino Octávio Bastos
Abstract
In Module 07 of the Administration - Production Management course, the purpose of the
work is the elaboration of a project for a new alignment of the organization of
information and internal and external processes with Canal Business Way's customers
(BW).
The development of this, introduces the disciplines of this module, namely, Logistics
Integrated Management, Strategic Cost Management, Production Administration and
Projects and Processes.
Modeling technical proposals will be presented to leverage the projects of the
company, such as Flowchart which are steps that relate to each other, this mapping of
processes that the company develops is an important strategy for improvement projects,
being essential for the team to understand how the process currently works and
to identify the next steps.
Description
Keywords
ERP “Sistema Integrado de Gestão Empresarial”, CRM “Customer Relationship Management”