Projeto de Extensão: Administração de Produção Canal BWOFC

Abstract

In Module 07 of the Administration - Production Management course, the purpose of the work is the elaboration of a project for a new alignment of the organization of information and internal and external processes with Canal Business Way's customers (BW). The development of this, introduces the disciplines of this module, namely, Logistics Integrated Management, Strategic Cost Management, Production Administration and Projects and Processes. Modeling technical proposals will be presented to leverage the projects of the company, such as Flowchart which are steps that relate to each other, this mapping of processes that the company develops is an important strategy for improvement projects, being essential for the team to understand how the process currently works and to identify the next steps.

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Keywords

ERP “Sistema Integrado de Gestão Empresarial”, CRM “Customer Relationship Management”

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