Procedimento Operacional Padrão – Pop de Controle Interno e Externo de Qualidade

Abstract

Constantly offer a quality service to the user, regardless of their variables, allowing greater predictability of results, reducing the occurrence of errors in the processes through standardization of tasks, ensuring the Clinical Laboratory a reliable and efficient operation, aiming to provide valid, accurate results and quality to their patients. Quality assurance includes the standardization of pre-analytical, analytical and post-analytical processes, aiming at patient and team safety, from registration, waiting, collection and delivery of the final result.