A COMUNICAÇÃO ENTRE AS EQUIPES NO CONTEXTO ORGANIZACIONAL: ATENTO

Abstract

Taking into account the research that aimed at the main aspects of the communication in the group environment and its organization. Therefore, the company “Atento” was chosen for this analysis of the implementation of its communication system as a team and their organizations as a company. The ATENTO company is a company that provides service as support to the customer, telemarketing and customer relationship for the company as one of the companies that work with their outsourced service would be Vivo, Anatel, EDP Energy, among others. Based in Spain, it was founded in 1999 and is present in 13 countries. Being a leader in Latin America in the sector, serving telecommunications companies, banking, financial services, healthcare and retail. American private company managed equity Bain Capital Partners, is the third largest employer in Brazil, with around 71,600 employees. Being distributed throughout the Brazilian territory.