(Centro Universitário da Fundação de Ensino Octávio Bastos, 2021-11-30) CARVALHO, Eduarda de Paula; SILVA, Gabrielly Vaz Pacheco da; SOUZA, Leonardo Carvalho de; GUIMARÃES, Luisa Helena Raimundo; JUDICE, Maria Eduarda Lino Del; ROSALINO, Bruna Carolina Sitko; OLIVEIRA, Adriano dos Santos; ISAAC, Gustavo Elias Arten; CONCEIÇÃO, Rogério Arcuri; SANTOS, Odair José dos
POP serves to standardize the execution of fundamental tasks, minimizing the occurrence of errors during activities. If it is coherent, the user of the service, whatever the moment in which he is related to the business, will be able to receive quality care or services.
