(Fundação de Ensino Octávio Bastos, 2022-11-30) TEOFILO, Franciane N. P. Luiz; SILVA, Letícia Stivanin Spinosa; ARAUJO, Maria Victória Vallim; RAMOS, Verônica Cristina; BUENO, Leonor Cristina
Performance evaluation has become common in any organization, as it is like a human performance evaluation. Consumers are increasingly demanding, and because of this, companies need to raise their level of training to keep customers.