Browsing by Author "PEREIRA, Danieli Balde de Oliveira"
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Item Análise das Anomalias na distribuição (Last Mile)(Fundação de Ensino Octavio da Silva Bastos, 2024-03-25) FARIA, Augusto Félix Silva Peixoto; PEREIRA, Danieli Balde de Oliveira; TELES, Cesar dos Santos; SILVA, Narcelio Gonçalves da; SANTOS, Pedro Luís Alves dos; MARUDI, Rodrigo; COLOZZO, CarlosThis project aims to use knowledge acquired through Human Computer Interface and Probability Statistics subjects to carry out and create a statistical analysis of data. To carry out this project, the group used data from a company that delivers your product. In the material developed, the objective was to identify, understand, list and present the reasons that made the NPS indicator (Net Promoter Score or Level of service) perform poorly in the latest searches related to Last Mile (last stage of the supply chain). The model company for this project hires third parties to carry out the delivery. The NPS indicator is very important for the company, complaints negatively impacted the NPS Indicator, a KPI that is always exposed to Stakeholders of the organizationItem Análise Estatística de Dados: Análise das Anomalias na distribuição (Last Mile)(Instituto Brasileiro de Informação em Ciência e Tecnologia, 2022-09-30) FARIA, Augusto Félix Silva Peixoto; PEREIRA, Danieli Balde de Oliveira; TELES, Danieli Balde de Oliveira; SILVA, Narcelio Gonçalves da; SANTOS, Pedro Luís Alves dos; OLIVEIRA, Rodrigo Marudi de; COLLOZZO, CarlosThis project aims to use knowledge acquired from the disciplines of Human-Computer Interface and Probability Statistics to perform and create a statistical analysis of data.