Browsing by Author "MENATTO, Rafael Melanda"

Filter results by typing the first few letters
Now showing 1 - 1 of 1
  • No Thumbnail Available
    Item
    Chatbot Empório Dell Massas
    (Centro Universitário da Fundação de Ensino Octávio Bastos, 2023-10-30) PEREIRA, Rafaela Stefani; MACEDO, Diogo Sousa; MENATTO, Rafael Melanda; OLIVEIRA, Rodrigo Marudi de; ANDRADE, Nivaldo de
    Our project began with the goal of providing the company “Empório Dell Massas” with a new experience related to customer service, in an agile and fast way, without losing its originality. Our goal is to bring practicality and efficiency to the company when it comes to customer service, so we considered the idea of ​​implementing a chatbot linked to the Whatsapp Business application, providing an accessible interface so that customers can have a better experience when shopping.